Terms & Conditions

Returns
Goods may be returned within 14 days from invoice date for any reason. If the goods are returned due to a fault then postage charges will also be refunded.

Complaints
If you have any complaints regarding our service, please contact us. We aim to respond promptly within one working day.

Errors & Omissions
Every effort is made to ensure the accuracy of the information on our site. Errors will be corrected promptly when brought to our attention. If you find a mistake please contact us to let us know. We can accept no responsibility for information or opinions from third-parties, contained within this site, or for the content of links from this site. Product photographs are for illustration only, products may differ from those shown. If in doubt please email us. We will be pleased to advise. Specifications and product descriptions are for guidance only, they cannot be guaranteed accurate.

Copyright
The design text and images of this site is Copyright of Jewellertools.co.uk. All brand names, logos and trademarks are property of their respective owners.

Value Added Tax
We are not registered for Value Added Tax (VAT) so no VAT will be charged.

Statutory Rights
Your statutory rights are in no way affected by these terms and conditions.

Privacy Statement
At Jewellertools.co.uk we are committed to protecting your privacy. The information that we collect from you is treated lawfully and confidentially (in accordance with the Data Protection Act 1998). We collect information from you for 2 reasons; (1) To process your order (2) To provide you with the best possible service The type of information we collect about you includes your name, address, phone number and email address. We will not contact you by email or any other method in the future unless you have stated otherwise and have given us your consent. None of your details will be given to anyone under any circumstances including third parties, the only exception being if your order is being sent by courier. The personal information which we hold will be held securely in accordance with our internal security policy and the law. You may check the information that we hold about you by contacting us. If for any reason you find any inaccuracies with the details we have on you please contact us and we will delete or correct it promptly. If you have any questions or comments about privacy, please feel free to contact us.